Shipping Policy

We do everything we can to process and ship your order as quickly as possible and with the care it deserves.

Orders are processed Monday through Saturday. As soon as your payment is completed, we begin processing your order.

As soon as your items come in, we carry out a detailed quality check. Your items are then carefully and securely packaged for shipping.

After inspection and packaging, we hand your order over to our courier. The estimated delivery time is usually 8–12 business days.

Once your order has been shipped, you will receive a Track & Trace code so you can easily follow your parcel.

Questions about your order? Email us at info@elsie-rose.com — we're happy to help.

Elsie & Rose Kiama